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Margin Makeover: How to Diagnose and Improve Your Gross and Net Margins



By: Jack Nicholaisen author image
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Your margins are too low. Revenue looks good, but profit doesn’t. You’re working hard but not making enough money. This margin problem drains profitability and makes growth difficult. Without healthy margins, you can’t invest in growth, build reserves, or achieve your business goals.

Margin analysis solves this by showing you exactly where profitability is leaking. It reveals whether problems are in gross margins (pricing or cost of goods) or net margins (operating expenses), which helps you target improvements effectively. This diagnosis is essential for improving profitability systematically.

This guide provides a comprehensive approach to diagnosing and improving margins in stages, helping you identify margin problems and fix them systematically.

We’ll explore how to calculate and analyze gross and net margins, identify margin problems, diagnose root causes, and implement improvements stage by stage. By the end, you’ll understand how to transform low margins into healthy profitability.

article summaryKey Takeaways

  • Calculate margins—use Profit Margin Calculator to determine your gross and net margin percentages
  • Diagnose problems—identify whether margin issues are in gross margins (pricing/costs) or net margins (expenses)
  • Analyze root causes—determine what's causing low margins, whether it's pricing, costs, or expenses
  • Improve systematically—fix margin problems in stages, starting with the biggest impact areas
  • Track progress—monitor margin improvements over time to ensure changes are working
margin makeover diagnose improve gross net margins profitability analysis

Why Margins Matter

Margins determine profitability. High revenue with low margins means you’re working hard but not making money. Low margins drain profitability, limit growth potential, and make your business vulnerable to market changes. Understanding margins helps you see whether your business is actually profitable or just busy.

Margins matter because they show the true health of your business. Revenue can be misleading—you might have high sales but low profit if margins are poor. Margins reveal how much of each dollar you keep, which determines whether you can invest, grow, or survive difficult periods.

The reality: Many businesses focus on revenue growth while ignoring margins, which leads to businesses that grow but don’t profit. Improving margins often provides more profit improvement than increasing revenue, and it’s usually easier to achieve. This focus on margins transforms businesses from busy to profitable.

Calculating Margins

Margin calculation is the foundation of margin analysis. You need to know your gross and net margins to understand where profitability problems exist and how to fix them.

Gross Margin Calculation

The formula:

  • Gross margin = (Revenue - Cost of Goods Sold) ÷ Revenue × 100
  • This shows how much you keep after direct costs
  • Gross margin reveals pricing and cost of goods efficiency
  • Higher gross margins mean better pricing or lower direct costs

Why this matters: Gross margin shows whether your pricing covers direct costs and leaves room for profit. If gross margin is low, you’re either pricing too low or costs are too high. Understanding gross margin helps you identify whether problems are in pricing or cost of goods.

Net Margin Calculation

The formula:

  • Net margin = (Revenue - All Costs) ÷ Revenue × 100
  • This shows how much you keep after all expenses
  • Net margin reveals overall profitability efficiency
  • Higher net margins mean better overall cost management

Why this matters: Net margin shows your true profitability after all costs. If net margin is low, you’re spending too much relative to revenue. Understanding net margin helps you see whether problems are in operating expenses or overall cost structure.

Using Margin Calculators

Get accurate numbers:

  • Use our Profit Margin Calculator to calculate both gross and net margins
  • Enter revenue, cost of goods sold, and operating expenses
  • Get instant margin percentages to see your current position
  • Compare margins over time to track improvements

Why this matters: Accurate margin calculation is essential for diagnosis. If you don’t know your actual margins, you can’t identify problems or measure improvements. Using calculators ensures you have accurate data for analysis and decision-making.

Pro tip: Use our Profit Margin Calculator to calculate your margins quickly and accurately. Enter your revenue, cost of goods sold, and operating expenses to see your gross and net margin percentages, which provides the foundation for margin analysis.

calculating margins gross margin net margin profitability formulas

Diagnosing Margin Problems

Margin diagnosis identifies where profitability problems exist. By comparing gross and net margins, you can determine whether problems are in pricing, cost of goods, or operating expenses.

Gross Margin Problems

Signs of trouble:

  • Gross margin below industry benchmarks
  • Gross margin declining over time
  • Gross margin too low to cover operating expenses
  • Pricing that doesn’t leave room for profit

Why this matters: Gross margin problems indicate issues with pricing or cost of goods. If gross margin is low, you’re either not charging enough or costs are too high. Diagnosing gross margin problems helps you target improvements in pricing or cost management.

Net Margin Problems

Signs of trouble:

  • Net margin below industry benchmarks
  • Net margin declining over time
  • Net margin too low to support growth
  • Operating expenses consuming too much revenue

Why this matters: Net margin problems indicate issues with operating expenses or overall cost structure. If net margin is low but gross margin is healthy, operating expenses are the problem. Diagnosing net margin problems helps you target improvements in expense management.

Comparing Margins

See the full picture:

  • Compare gross margin to net margin to see where profit is lost
  • Large gap between gross and net indicates high operating expenses
  • Low gross margin with low net margin indicates pricing or cost problems
  • Understanding the relationship helps target improvements

Why this matters: Comparing margins reveals where profitability is leaking. If gross margin is healthy but net margin is low, operating expenses are the problem. If both are low, pricing or cost of goods are the problem. This comparison guides improvement efforts.

Pro tip: Use our Gross Profit Margin Calculator and Net Profit Margin Calculator separately to diagnose which margin is the problem. This separation helps you identify whether issues are in gross margins or net margins.

Identifying Root Causes

Root cause identification finds what’s actually causing low margins. Without understanding root causes, you might fix symptoms without solving the real problem.

Pricing Issues

Common causes:

  • Prices set too low relative to costs
  • Discounting that erodes margins
  • Competitive pressure forcing low prices
  • Value-based pricing not implemented

Why this matters: Pricing issues directly affect gross margins. If you’re not charging enough, margins will be low regardless of cost management. Identifying pricing issues helps you understand whether you need to raise prices or improve value proposition.

Cost of Goods Problems

Common causes:

  • Supplier costs increasing without price adjustments
  • Inefficient production or service delivery
  • Waste or quality issues increasing costs
  • Volume discounts not negotiated

Why this matters: Cost of goods problems directly affect gross margins. If direct costs are too high, margins will be low even with good pricing. Identifying cost of goods problems helps you understand whether you need to reduce costs or negotiate better terms.

Operating Expense Issues

Common causes:

  • Operating expenses growing faster than revenue
  • Fixed costs too high relative to revenue
  • Inefficient processes increasing expenses
  • Unnecessary spending draining profitability

Why this matters: Operating expense issues directly affect net margins. If expenses are too high, net margins will be low even with healthy gross margins. Identifying operating expense issues helps you understand whether you need to reduce expenses or improve efficiency.

Pro tip: Analyze each cost category to identify root causes. Break down costs by type (materials, labor, overhead) and compare to industry benchmarks. This detailed analysis helps you find specific areas where costs are too high and need improvement.

identifying root causes margin problems pricing costs expenses analysis

Improving Margins Systematically

Margin improvement requires systematic approach. Fix problems in stages, starting with the biggest impact areas, to improve profitability without disrupting operations.

Stage 1: Fix Gross Margin Problems

Start with pricing and costs:

  • Raise prices if they’re too low relative to costs
  • Reduce cost of goods through negotiation or efficiency
  • Improve value proposition to support higher prices
  • Optimize product mix to focus on higher-margin items

Why this matters: Gross margin improvements have the biggest impact because they affect every sale. If you improve gross margin by 5%, that improvement applies to all revenue. Starting with gross margins provides the foundation for overall profitability improvement.

Stage 2: Optimize Operating Expenses

Then reduce expenses:

  • Cut unnecessary operating expenses
  • Improve efficiency to reduce costs per unit
  • Negotiate better rates for necessary services
  • Convert fixed costs to variable where possible

Why this matters: Operating expense optimization improves net margins after gross margins are healthy. If gross margins are good but net margins are low, expense reduction is the path to profitability. This stage builds on gross margin improvements.

Stage 3: Improve Overall Efficiency

Finally, optimize everything:

  • Streamline processes to reduce costs across the board
  • Improve productivity to increase revenue per cost dollar
  • Optimize resource allocation to maximize margin per activity
  • Build systems that maintain margin improvements

Why this matters: Overall efficiency improvements sustain margin gains and create compounding benefits. If you improve both gross margins and expense efficiency, margins improve at multiple levels. This stage ensures improvements are sustainable.

Prioritizing Improvements

Focus on impact:

  • Identify improvements with the biggest margin impact
  • Prioritize changes that are easiest to implement
  • Balance quick wins with long-term improvements
  • Focus on changes that don’t hurt customer value

Why this matters: Prioritization ensures you get the most improvement from your efforts. Not all margin improvements are equal—some provide more benefit or are easier to implement. This focus maximizes the return on improvement efforts.

Pro tip: Model different improvement scenarios to see which provide the most margin improvement. Calculate margin impact of price increases, cost reductions, and expense cuts to prioritize what to tackle first. This analysis helps you focus on improvements with the biggest impact.

Tracking Progress

Progress tracking validates that margin improvements are working and helps you identify what’s most effective. Without tracking, you can’t know if changes are improving margins or if adjustments are needed.

Monthly Margin Review

Monitor regularly:

  • Calculate margins monthly to track trends
  • Compare current margins to previous periods
  • Identify whether improvements are working
  • Adjust approach if margins aren’t improving

Why this matters: Monthly review keeps you aware of margin trends and helps you catch problems early. If margins are improving, you know changes are working. If they’re not, you can adjust approach. This awareness ensures improvements continue.

Benchmarking Performance

Compare to standards:

  • Compare margins to industry benchmarks
  • Assess whether margins are competitive
  • Identify gaps that need improvement
  • Set margin targets based on benchmarks

Why this matters: Benchmarking helps you understand whether margins are acceptable. If your margins are below industry standards, you have room for improvement. If they’re above, you’re performing well. This comparison provides context for margin goals.

Measuring Improvement Impact

Calculate results:

  • Measure margin improvement in percentage points
  • Calculate profit impact of margin improvements
  • Assess whether improvements meet targets
  • Identify which improvements provided most benefit

Why this matters: Impact measurement validates that improvements are working. If margins improved by 3 percentage points, that’s significant. If profit increased by $10,000, that’s meaningful. This measurement helps you see the value of improvement efforts.

Pro tip: Use margin tracking to identify what’s working. If certain improvements led to margin gains, double down on those approaches. If others didn’t help, adjust or abandon them. This learning improves future margin improvement efforts.

Your Next Steps

Margin improvement starts with diagnosis. Calculate your margins, identify problems, then implement improvements systematically to transform low margins into healthy profitability.

This Week:

  1. Calculate your gross and net margins using our Profit Margin Calculator
  2. Compare margins to industry benchmarks to identify gaps
  3. Diagnose whether problems are in gross margins or net margins
  4. Identify root causes of low margins (pricing, costs, or expenses)

This Month:

  1. Implement Stage 1 improvements to fix gross margin problems
  2. Implement Stage 2 improvements to optimize operating expenses
  3. Track margin improvements monthly to measure progress
  4. Adjust approach based on results to maximize improvement

Going Forward:

  1. Make margin tracking a regular part of business operations
  2. Continuously identify and implement margin improvement opportunities
  3. Benchmark margins against industry standards regularly
  4. Build systems that maintain healthy margins over time

Need help? Check out our Profit Margin Calculator for margin calculation, our Gross Profit Margin Calculator for gross margin analysis, our Net Profit Margin Calculator for net margin analysis, and our price vs. cost guide for improvement strategies.


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Sources & Additional Information

This guide provides general information about margin diagnosis and improvement. Your specific situation may require different considerations.

For margin calculation, see our Profit Margin Calculator.

For gross margin analysis, see our Gross Profit Margin Calculator.

For net margin analysis, see our Net Profit Margin Calculator.

Consult with professionals for advice specific to your situation.

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About the Author

jack nicholaisen
Jack Nicholaisen

Jack Nicholaisen is the founder of Businessinitiative.org. After acheiving the rank of Eagle Scout and studying Civil Engineering at Milwaukee School of Engineering (MSOE), he has spent the last 5 years dissecting the mess of informaiton online about LLCs in order to help aspiring entrepreneurs and established business owners better understand everything there is to know about starting, running, and growing Limited Liability Companies and other business entities.