The number of employees at small businesses can vary greatly depending on the industry in which they operate.
In this article, we will explore the average number of employees at small businesses across different industries.
Key Takeaways
- Small Business Definition: A small business generally has fewer than 500 employees, with exact numbers varying by industry and sector.
- Professional Services: Largest sector with 4.7M small businesses, majority operating without employees.
- Transportation and Warehousing: Second largest with 3.8M businesses, predominantly non-employer firms.
- Construction: 3.6M small businesses with varied workforce sizes from 1-499 employees.
- Retail Trade: Over 3M small businesses, with significant representation across all employee size categories.
According to the Small Business Administration (SBA), a small business has fewer than 500 employees.
This definition applies to a wide range of industries, including retail, manufacturing, construction, and professional services.
What is the average number of employees in a small business?
Let’s have a look at how the number of employees compares in small businesses arcoss various industries…
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Average Number of Employees in Small Businesses by Industry (2023)
Sources:
- U.S. Small Business Administration Office of Advocacy’s 2024 Small Business Profile
- U.S. Census Bureau’s Statistics of U.S. Businesses (SUSB)
Note: These figures represent the distribution of small businesses with employees versus those without employees across different industries in the United States, based on the latest SBA data.
Industry Distribution
Let’s examine how small businesses are distributed across major industries:
Professional, Scientific, and Technical Services
This is the largest sector with 4.7 million small businesses.
The breakdown shows:
- 3.8 million businesses without employees
- 805,237 businesses with 1-19 employees
- 51,526 businesses with 20-499 employees
This sector demonstrates that many professional service providers operate as independent contractors or freelancers.
Transportation and Warehousing
The second-largest sector with 3.8 million small businesses:
- 3.6 million businesses without employees
- 199,970 businesses with 1-19 employees
- 22,569 businesses with 20-499 employees
The high number of non-employer firms in this sector reflects the growth of gig economy transportation services.
Construction
A significant sector with 3.5 million small businesses:
- 2.8 million businesses without employees
- 702,944 businesses with 1-19 employees
- 60,436 businesses with 20-499 employees
Construction shows a healthy mix of independent contractors and small to medium-sized firms.
Retail Trade
Retail comprises 3 million small businesses:
- 2.4 million businesses without employees
- 589,130 businesses with 1-19 employees
- 54,456 businesses with 20-499 employees
This sector demonstrates the diverse nature of retail operations, from solo entrepreneurs to larger small businesses.
Retail

Retail represents a significant portion of small businesses, with over 3 million businesses in total.
The breakdown shows that:
- 78.6% operate without employees
- 19.5% have 1-19 employees
- 1.9% employ 20-499 people
This distribution reflects the diverse nature of retail operations, from solo entrepreneurs running online stores to larger small businesses with multiple locations.
Trends and Challenges in the Retail Industry:
- E-commerce Integration: Businesses are adopting hybrid models combining online and physical presence, affecting staffing needs.
- Automation Technology: Implementation of self-service and automated systems is changing traditional employment patterns.
- Flexible Staffing: Increasing use of part-time and seasonal workers to manage costs and adapt to demand fluctuations.
Manufacturing

The manufacturing sector comprises 603,348 small businesses total, with a unique distribution:
- 61% operate without employees
- 29.8% have 1-19 employees
- 9.2% employ 20-499 people
This sector shows the highest proportion of businesses with employees, reflecting the labor-intensive nature of manufacturing operations.
Trends and Challenges in the Manufacturing Industry:
- Advanced Manufacturing: Integration of AI and robotics is creating demand for technically skilled workers.
- Skilled Labor Gap: Increasing need for workers with specialized technical and digital skills.
- Supply Chain Optimization: Businesses are adjusting workforce needs to manage complex supply chains more efficiently.
Construction

The construction industry includes 3.55 million small businesses, with:
- 78.5% operating without employees
- 19.8% having 1-19 employees
- 1.7% employing 20-499 people
This distribution reflects the project-based nature of construction work and the prevalence of specialized contractors.
Trends and Challenges in the Construction Industry:
- Project-Based Workforce: Increasing use of subcontractors and temporary workers for specific projects.
- Technology Integration: Growing adoption of construction management software and digital tools.
- Skills Development: Focus on training programs to address the skilled labor shortage.
Professional Services

Professional, Scientific, and Technical Services is the largest small business sector with 4.69 million businesses:
- 81.7% operate without employees
- 17.2% have 1-19 employees
- 1.1% employ 20-499 people
This distribution highlights the trend toward independent professionals and specialized service providers.
Trends and Challenges in the Professional Services Industry:
- Digital Transformation: Increased adoption of digital tools enabling efficient remote service delivery.
- Specialized Expertise: Growing demand for niche expertise and specialized services.
- Flexible Work Models: Rise of hybrid and remote work arrangements affecting staffing patterns.
How Many Employees Should a Small Business Have?
The ideal number of employees varies significantly by industry and business model.
Based on the latest SBA data:
- Professional Services: Majority operate without employees, with 18.3% having staff
- Transportation: Only 5.8% have employees, reflecting the gig economy influence
- Construction: 21.5% maintain employees, balancing core staff with project needs
- Retail: 21.4% have employees, adapting to changing consumer behaviors
- Manufacturing: 39% have employees, the highest proportion among major sectors
Business owners should consider:
- Industry standards and requirements
- Operational efficiency needs
- Market demand and growth potential
- Technology integration capabilities
- Available talent pool
The Role of Technology on the Number of Employees in a Business
Technology continues to reshape workforce needs across all industries:
Digital Transformation Impact
-
Professional Services: Cloud-based tools and automation software enable solo practitioners and small teams to serve larger client bases efficiently.
-
Transportation and Warehousing: App-based platforms support the growth of independent contractors, contributing to the 94.2% of businesses operating without employees.
-
Retail: E-commerce platforms and point-of-sale systems allow small retailers to operate efficiently with minimal staff, supporting the 78.6% of businesses without employees.
Automation and AI Integration
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Manufacturing: Despite being the sector with the highest proportion of employers (39%), automation is enabling smaller teams to maintain high productivity.
-
Healthcare: Digital health platforms and telemedicine are changing traditional staffing models, though 24.2% of businesses maintain employees due to direct patient care needs.
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FAQs - Frequently Asked Questions About Small Business Employees

How many employees does the average small business have?
The majority of small businesses (around 78-82%) operate without any employees.
Only about 18-22% of small businesses have 1 or more employees.
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According to the Small Business Administration (SBA), a small business is defined as having fewer than 500 employees, but the reality is quite different.
The vast majority of small businesses across all industries operate as non-employer firms, meaning they have no paid employees other than the owner.
Professional services leads with 81.7% of businesses operating without employees, while transportation and warehousing has 94.2% non-employer firms.
Manufacturing shows the highest proportion of businesses with employees at 39%, followed by healthcare at 24.2%.
This trend reflects the growth of solopreneurs, independent contractors, and the gig economy.
Technology and digital tools have enabled many businesses to operate efficiently without traditional employees.
What industries have the most employees in small businesses?
Manufacturing has the highest proportion of small businesses with employees at 39%.
Healthcare and construction follow with approximately 24% and 21% respectively.
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Manufacturing leads all industries with 39% of small businesses maintaining employees, reflecting the labor-intensive nature of production operations.
The breakdown for manufacturing shows 61% operate without employees, 29.8% have 1-19 employees, and 9.2% employ 20-499 people.
Healthcare and social assistance ranks second with 24.2% of businesses having employees, driven by direct patient care requirements.
Construction follows with 21.5% of businesses employing staff, balancing core teams with project-based subcontractors.
Retail trade maintains 21.4% of businesses with employees, adapting to changing consumer behaviors and e-commerce integration.
Professional services, despite being the largest sector with 4.7 million businesses, has only 18.3% with employees.
Transportation and warehousing has the lowest proportion at 5.8%, heavily influenced by gig economy platforms.
How is the Small Business Administration (SBA) definition of a small business determined?
The SBA defines a small business as having fewer than 500 employees.
This definition applies across most industries including retail, manufacturing, construction, and professional services.
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The Small Business Administration uses the 500-employee threshold as the primary criterion for small business classification across most industries.
This definition encompasses a wide range of business types, from sole proprietorships to companies with several hundred employees.
The 500-employee limit applies to retail, manufacturing, construction, professional services, and most other sectors.
However, some industries may have different size standards based on annual receipts rather than employee count.
This broad definition helps ensure that various business models and growth stages are included in small business statistics and support programs.
The SBA regularly reviews and updates these standards to reflect changing economic conditions and industry characteristics.
Why do so many small businesses operate without employees?
Technology and digital tools enable solo entrepreneurs to serve larger markets efficiently.
The gig economy and freelance platforms have made it easier to operate independently.
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Digital transformation has revolutionized how small businesses operate, with cloud-based tools and automation software enabling solo practitioners to serve larger client bases.
Professional services benefit from digital tools that allow independent consultants, freelancers, and specialized service providers to compete effectively.
E-commerce platforms and point-of-sale systems allow small retailers to operate efficiently with minimal staff, supporting online and hybrid business models.
App-based platforms in transportation and warehousing support the growth of independent contractors, contributing to the 94.2% of businesses operating without employees in this sector.
The rise of remote work and flexible work arrangements has made it easier for businesses to operate with contractors rather than traditional employees.
Lower overhead costs, reduced regulatory compliance, and greater operational flexibility make the no-employee model attractive to many entrepreneurs.
Specialized expertise and niche services can often be delivered effectively by individual professionals without requiring a traditional workforce structure.
What factors should I consider when deciding how many employees to hire?
Consider your industry standards, operational needs, and growth potential.
Evaluate technology capabilities and available talent pool in your area.
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Industry standards provide important benchmarks - manufacturing typically requires more employees while professional services often operate with fewer or none.
Assess your operational efficiency needs and whether core functions require dedicated staff or can be outsourced to contractors.
Market demand and growth potential should guide staffing decisions, as rapid growth may require building internal capacity.
Technology integration capabilities can significantly impact staffing needs - automation and digital tools may reduce employee requirements.
Consider the available talent pool in your area and the cost of hiring versus contracting specialized services.
Evaluate regulatory requirements and compliance costs associated with having employees versus independent contractors.
Financial considerations include not just salaries but also benefits, payroll taxes, insurance, and administrative overhead.
Seasonal or project-based work patterns may favor flexible staffing models over permanent employees.
Your business model and customer service requirements will determine whether you need dedicated staff for consistent operations.
How has technology changed small business staffing needs?
Technology enables businesses to operate efficiently with fewer employees while serving larger markets.
Automation and AI integration are reducing traditional staffing requirements across industries.
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Cloud-based tools and automation software have revolutionized professional services, enabling solo practitioners and small teams to handle larger client bases efficiently.
E-commerce platforms and digital point-of-sale systems allow retail businesses to operate with minimal staff while maintaining competitive service levels.
App-based platforms in transportation have created new business models supporting independent contractors rather than traditional employee structures.
Manufacturing is experiencing automation integration that enables smaller teams to maintain high productivity levels despite being the sector with the highest proportion of employers.
Digital health platforms and telemedicine are changing traditional healthcare staffing models, though direct patient care still requires human interaction.
Construction management software and digital tools are improving project efficiency and coordination, affecting workforce planning.
Customer relationship management (CRM) systems and automated marketing tools reduce the need for administrative and sales staff.
Artificial intelligence and machine learning are increasingly handling routine tasks across all industries, from customer service chatbots to automated bookkeeping.
What are the trends in small business employment across different industries?
Most industries show a trend toward fewer employees, with professional services and transportation leading this shift.
Manufacturing remains the exception with higher employee proportions due to production requirements.
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Professional services continues to lead the trend toward non-employer businesses, with 81.7% operating without employees, reflecting the growth of independent consultants and freelancers.
Transportation and warehousing shows the most dramatic shift with 94.2% non-employer firms, largely driven by gig economy platforms like ride-sharing and delivery services.
Construction maintains a balanced approach with 78.5% non-employer firms, utilizing a mix of independent contractors and project-based staffing models.
Retail trade is adapting to e-commerce integration with 78.6% operating without employees, supported by digital platforms and automated systems.
Healthcare shows moderate employee retention at 24.2% due to direct patient care requirements, though telemedicine is creating new staffing models.
Manufacturing stands out with 39% of businesses maintaining employees, the highest among all sectors, due to the labor-intensive nature of production operations.
These trends reflect broader economic shifts including digital transformation, changing work preferences, and the rise of flexible work arrangements.
The COVID-19 pandemic accelerated many of these trends, particularly in remote service delivery and contactless business operations.
How do small business employee numbers compare to larger companies?
Small businesses (under 500 employees) represent the vast majority of U.S. businesses but employ fewer people per business.
Large corporations typically have hundreds or thousands of employees compared to small businesses averaging 0-20 employees.
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Small businesses represent over 99% of all U.S. businesses but demonstrate much lower average employee counts compared to larger corporations.
The SBA data shows that within small businesses, the majority operate with zero employees, while those with staff typically employ 1-19 people.
Only a small percentage of small businesses (1-2% across most industries) employ the maximum range of 20-499 employees allowed under SBA definitions.
Large corporations often employ thousands of workers across multiple locations, creating a stark contrast with small business employment patterns.
This employment distribution reflects different business models - small businesses often focus on specialized services or local markets, while large companies pursue economies of scale.
Small businesses collectively employ about 47% of the U.S. private workforce despite their lower individual employee counts, demonstrating their cumulative economic impact.
The employment gap between small and large businesses has implications for job creation, economic mobility, and workforce development policies.
Technology is enabling small businesses to compete more effectively with larger companies while maintaining lean staffing structures.
What challenges do small businesses face when hiring employees?
Small businesses struggle with higher per-employee costs and complex regulatory compliance.
Competition for talent and limited resources make hiring particularly challenging.
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Small businesses face proportionally higher costs per employee due to limited economies of scale in benefits administration, payroll processing, and HR management.
Regulatory compliance becomes complex and costly, including employment law requirements, tax obligations, workers' compensation, and health insurance mandates.
Competition for skilled talent is intense, with larger companies often offering better compensation packages and career advancement opportunities.
Limited financial resources restrict small businesses' ability to offer competitive salaries, comprehensive benefits, and professional development programs.
Administrative burden increases significantly with employees, requiring systems for payroll, performance management, and regulatory reporting.
Seasonal or fluctuating business demands make it difficult to maintain consistent staffing levels without financial strain.
Skills gaps in local labor markets can make it challenging to find qualified candidates, particularly for specialized or technical positions.
The risk of key employee departure can be devastating for small businesses that rely heavily on individual contributors.
These challenges explain why many small businesses opt for contractor relationships or remain non-employer firms to maintain operational flexibility.
In Summary…
The latest SBA data reveals several key insights about small business employment:
-
Non-Employer Dominance: Across most industries, the majority of small businesses operate without employees, highlighting the growth of solopreneurs and independent contractors.
- Industry Variation: Employee distribution varies significantly by sector:
- Manufacturing shows the highest proportion of employers (39%)
- Transportation has the lowest (5.8%)
- Professional services, despite being the largest sector, maintains a relatively low proportion of employers (18.3%)
-
Technology Impact: Digital tools and automation are enabling businesses to operate efficiently with fewer employees while serving larger markets.
- Flexible Work Models: The rise of remote work and gig economy platforms is influencing how businesses structure their workforce.
These patterns reflect the evolving nature of small business operations in response to technological advancement, market demands, and changing work preferences.